FAQs

Contact Information

If you would like to know more information about a product, would like to send us a picture of you using our Eco Tide products or would like to collaborate with us please send us an email at: ecotide@outlook.com 

Pricing & Payments 

All prices displayed are in Australian dollars (AUD). 

Packaging

Mailers - made from a combination of corn-based biopolymers, our compostable mailers composts in 6 months (180 days) and is certified for both home and commercial compost.

Stickers - our custom printed stickers are sourced from a forest and supply chain that is managed responsibly and sustainably. The stickers are printed with soy-based ink meaning the process produces more vibrant colours as well as having the added benefit of not leaving behind petroleum based products when decomposing. 

Shipping

We offer shipping nationally across Australia as well as internationally. Please refer to our shipping page for more information. 

If your country is not listed at the checkout please email ecotide@outlook.com for a shipping quote.

Returns

Please refer to our returns page for more information on returning an item.